Users

Users

Users of the service include planners, designers, contractors, and even home owners. The service should be used to help prepare safety files prepared by PSDP and PSCS for all construction work

Utility worker accessing subsurface utilities on a city street.

Why Use beforeUdig?

beforeUdig is a FREE online service which enables anyone undertaking excavation works to obtain information on the location of underground pipes and cables in and around any proposed dig site; helping to protect themselves and valuable utility assets during these works.

Workers repairing subsurface utility.

New Users

Accessing information regarding the presence of underground pipes and cables is made quick and easy using the online beforeUdig service.

Snapshot of user guides

Reference Guides

The following reference guides are available to assist with using beforeUdig and understanding beforeUdig processes and procedures regarding safe digging around utility assets.

Using a mobile phone with aerial photo of site.

Lodging an enquiry

Lodging an enquiry is a simple process, which can be done in three ways.

House with front gate and shrubbery

Home Owner Help

Service connections are rarely mapped by utility companies however beforeUdig can assist home owners with advice on safe digging practices around the home.

PlanAccess logo with computer monitors displaying maps

Response Collation

Learn about PlanAccess, the cloud-based service that automatically collates responses from beforeUdig requests to a single job pack.

A cracked asphalt street with a safety cone.

Frequently Asked Questions (FAQ)

Answers to common questions.